Chat Support Assistant - Work from home

Job Description:

Haglöfs, a renowned outdoor equipment company, is seeking a Chat Support Assistant to join our team on a part-time basis, working from home. The ideal candidate for this entry-level position should possess at least 1 year of experience in customer service or a related field.

As a Chat Support Assistant, your primary responsibilities will include providing excellent customer service through chat support channels, addressing customer inquiries and concerns, troubleshooting technical issues, and ensuring customer satisfaction. You will also be responsible for accurately documenting all customer interactions and feedback for review by management.

To excel in this role, you must possess excellent communication skills, both written and verbal, and have the ability to think critically and problem-solve effectively. As a representative of Haglöfs, you must be hardworking, energetic, and dedicated to providing top-notch service to our customers.

In addition to your day-to-day responsibilities, you will have the opportunity to collaborate with colleagues from around the world, fostering a global village mentality within our remote team. Benefits of working with Haglöfs include a gym membership, dental insurance, and exciting travel opportunities.

If you are a highly motivated individual with a passion for customer service and the outdoors, we encourage you to apply for this position. The deadline to apply is July 12, 2024.

Equal Opportunity Statement: Haglöfs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. We are committed to building a diverse and inclusive team and welcome applications from all qualified candidates.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.