Chat Support Representative

Job Description:

Quinyx is seeking a dedicated and independent Chat Support Representative to join our team in Stockholm. As a Chat Support Representative, you will be responsible for providing excellent customer service through chat support, assisting customers with product inquiries, troubleshooting technical issues, and resolving customer complaints. This position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Responsibilities: - Provide exceptional customer service through chat support - Assist customers with product inquiries and technical issues - Resolve customer complaints in a timely and professional manner - Collaborate with other team members to ensure a seamless customer experience - Utilize innovative solutions to improve customer satisfaction - Meet or exceed customer service goals and targets - Stay up-to-date on product knowledge and industry trends

Requirements: - 3 years of experience in customer service or a related field - Strong communication and interpersonal skills - Ability to work independently and prioritize tasks effectively - Persuasion skills to effectively communicate with customers - Innovative mindset to come up with creative solutions to customer issues - Ability to work in a fast-paced environment and multitask effectively - Associate degree or equivalent experience

Benefits: - Free food - Training & professional development opportunities - Employee discounts

Working Environment: At Quinyx, we prioritize quality in all aspects of our work, products, and services. We strive to create a positive and collaborative work environment where every team member is valued and supported in their professional growth.

Equal Opportunity Statement: Quinyx is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued.

Deadline to Apply: 2024-05-07

If you are a dedicated and independent individual with a passion for providing exceptional customer service, we encourage you to apply for the Chat Support Representative position at Quinyx in Stockholm. Join our team and be a part of our commitment to excellence in customer support.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.