Chat Support Representative - Work from home

Securitas AB is seeking a detail-oriented and customer-focused individual to join our team as a Chat Support Representative. This is a part-time, work from home position based in Göteborg, Västra Götalands Län, SE.

Responsibilities: - Respond to customer inquiries and provide solutions via chat support - Utilize resources and tools provided to effectively assist customers - Maintain a high level of professionalism and excellent customer service at all times - Accurately document customer interactions and follow up as needed - Collaborate with team members to ensure customer satisfaction and resolution of issues - Continuously strive to meet and exceed customer expectations

Requirements: - 4 years of experience in customer service or a related field - Resourceful and adaptable personality traits - Strong analysis and planning skills - Excellent written communication skills - Ability to work independently and as part of a team - High-speed internet connection and a quiet workspace conducive to providing exceptional customer service

Benefits: - Parental leave - Remote work flexibility - Visa sponsorship

Working Environment: At Securitas AB, we are dedicated to understanding and exceeding customer expectations. Our team is committed to providing top-notch support and solutions to our customers.

Deadline to Apply: July 15th, 2024

Equal Opportunity Statement: Securitas AB is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.