Remote Chat Support Specialist

Exeger is seeking a motivated and reliable Remote Chat Support Specialist to join our team in Göteborg, Västra Götalands Län, Sweden. This part-time entry-level position requires no prior experience, making it an excellent opportunity for those looking to start a career in customer support.

Responsibilities: - Provide chat support to customers, addressing their inquiries and resolving any issues they may have in a timely and professional manner - Conduct research to find solutions to customer problems and escalate issues as needed - Demonstrate leadership skills by taking ownership of customer concerns and ensuring they are resolved to the customer's satisfaction - Uphold the highest standards of ethical conduct and integrity in all customer interactions - Maintain a positive and energetic attitude to provide exceptional customer service - Collaborate with team members to improve processes and enhance the overall customer experience - Keep accurate records of customer interactions and contribute to the development of knowledge resources

Requirements: - Reliable and energetic personality - Strong research skills to effectively address customer inquiries - Leadership qualities to take ownership of customer issues and drive resolution - Excellent written and verbal communication skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office and chat support software - High school diploma or equivalent - Must be fluent in English, additional languages are a plus

Benefits: - Free accommodation for remote work - Dental insurance - Disability insurance

Working Environment: At Exeger, we pride ourselves on upholding the highest standards of ethical conduct and integrity. We strive to create a supportive and inclusive work environment where employees can grow and succeed.

Deadline to Apply: Interested candidates must submit their applications by May 11, 2024.

Equal Opportunity Statement: Exeger is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.