Remote Client Relations Assistant

Job Description:

We are looking for a resourceful and motivated Remote Client Relations Assistant to join our team at DICE. As a part-time Associate Level position, you will be responsible for building and maintaining relationships with our clients while working remotely from Göteborg, Västra Götalands Län, SE. The ideal candidate will have at least 4 years of experience in a similar role.

Responsibilities: - Communicate with clients via phone, email, and video conferencing to address their needs and concerns - Assist in developing strategies to enhance client satisfaction and retention - Coordinate with internal teams to ensure timely and accurate delivery of products or services - Identify opportunities to upsell or cross-sell additional products or services to clients - Track and report on client feedback and trends to inform decision-making processes - Collaborate with the sales team to support business development efforts - Provide administrative support as needed

Requirements: - Bachelor’s degree in Business Administration, Marketing, or a related field - Strong communication and interpersonal skills - Ability to effectively persuade and influence others - Experience in project management is a plus - Proficiency in Microsoft Office and CRM software - Ability to work independently and prioritize tasks

Benefits: - Vision insurance - Free food - Employee discounts

Working Environment: At DICE, we strive to build strong connections and treat our colleagues like an extended family. We believe in fostering a supportive and collaborative work environment where everyone can thrive and succeed.

Deadline to Apply: Please submit your application by June 7, 2024.

Equal Opportunity Statement: DICE is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, or disability. All qualified applicants will receive consideration for employment without regard to these factors.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.