Client Relations Manager

Essity is seeking a motivated and experienced Client Relations Manager to join our team in Uppsala, SE. As a Client Relations Manager, you will be responsible for building and maintaining strong relationships with our clients to ensure their satisfaction and loyalty to our company.

Responsibilities: - Act as the main point of contact for clients, addressing any concerns or requests in a timely and professional manner - Develop and implement strategies to retain and grow existing client accounts - Conduct regular client meetings to review performance, discuss upcoming projects, and identify opportunities for upselling - Collaborate with internal teams to ensure client needs are met and projects are delivered on time and within budget - Monitor client feedback and satisfaction levels to continuously improve the client experience - Keep updated on industry trends and competitor activities to provide insights and recommendations to clients - Prepare and present reports on client performance and account status to senior management

Requirements: - Bachelor's degree in Business Administration, Marketing, or a related field - Minimum of 5 years of experience in client relations or account management - Strong communication and negotiation skills - Resilient and confident personality with the ability to handle challenging situations - Excellent time management and organizational skills - Proven research abilities to understand client needs and industry trends - Proficiency in Microsoft Office and CRM software

Benefits: - Gym membership - Relocation allowance - Profit sharing

Working Environment: At Essity, we value diversity and inclusivity. As a Client Relations Manager, you will play a crucial role in creating a culture of belonging and fostering a sense of community among our clients and employees.

Equal Opportunity Statement: Essity is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.

If you have the necessary skills and experience to excel in this role, we look forward to receiving your application by the deadline of May 2, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.