Client Relations Representative - Work from home

Job Description:

As a Client Relations Representative at Scania, you will be responsible for maintaining and enhancing relationships with our clients through excellent customer service and communication. This is a part-time, work-from-home position based in Stockholm, Stockholms Län, SE.

Responsibilities: - Serve as the main point of contact for clients, addressing any inquiries or concerns promptly and professionally - Build strong relationships with clients to understand their needs and provide tailored solutions - Handle client complaints and issues effectively, ensuring a positive resolution - Maintain accurate records of client interactions and transactions - Collaborate with internal teams to ensure client satisfaction and retention - Provide support to the sales team with client communications and follow-ups - Stay up-to-date on industry trends and regulations to better serve clients

Requirements: - Minimum of 2 years of experience in customer service or a related field - Reliable and resilient personality traits necessary to effectively handle client interactions - Strong attention to detail and cooperation skills to work effectively within a team - Excellent communication and interpersonal skills - Ability to work independently and manage time efficiently - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent required, additional education or certifications a plus

Benefits: - Dental insurance, Life insurance, Travel & spending expenses - Flexible work hours - Opportunities for career growth and development

Working Environment: At Scania, we strive to inject a sense of joy and vibrancy into the work environment. As a Client Relations Representative, you will be part of a diverse and inclusive team that values collaboration and mutual respect.

Deadline to apply: May 11, 2024

Equal Opportunity Statement: Scania is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or any other protected status. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.