Remote Client Service Associate

Job Description:

ICA Gruppen is seeking a passionate and motivated Remote Client Service Associate to join our team in Malmö, Skåne Län, SE. This is a part-time entry-level position with no prior experience required.

Responsibilities: 1. Provide excellent customer service to clients via email, phone, and other communication channels. 2. Manage client inquiries and resolve issues in a timely and professional manner. 3. Assist clients with account setup, troubleshooting, and general support. 4. Collaborate with the team to ensure client satisfaction and retention. 5. Assist in developing and implementing client service strategies and initiatives. 6. Maintain accurate records of client interactions and transactions. 7. Work on special projects as assigned by the Client Service Manager.

Requirements: 1. Strong communication and interpersonal skills. 2. Ability to work independently and in a team environment. 3. Proficiency in Microsoft Office suite. 4. Experience in project management and planning is a plus. 5. Ability to learn quickly and adapt to changes in a fast-paced environment. 6. High school diploma or equivalent.

Benefits: 1. Disability insurance 2. Training and professional development opportunities 3. Medical coverage

Working Environment: At ICA Gruppen, we strive to promote equality and fairness for all employees. We believe in creating a diverse and inclusive workplace where everyone has the opportunity to succeed.

Deadline to Apply: Please submit your application by June 10, 2024.

Equal Opportunity Statement: ICA Gruppen is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status in accordance with applicable laws.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.