Client Service Manager

Evolution Gaming is seeking a talented and experienced Client Service Manager to join our team in Malmö, Skåne Län. As a leading provider of live casino solutions, we are constantly innovating and setting new industry standards. This part-time position is ideal for someone with at least 8 years of experience in client service management, who is hardworking, resourceful, and has excellent decision-making and cooperation skills.

Responsibilities: - Build and maintain strong relationships with clients, ensuring their satisfaction and maximizing retention - Serve as the main point of contact for clients, addressing their concerns and resolving any issues that may arise - Collaborate with internal teams to ensure client needs are met and projects are delivered on time - Proactively identify opportunities for upselling and cross-selling to increase revenue - Analyze client data and performance metrics to identify trends and make strategic recommendations - Lead client meetings and presentations to communicate updates and gather feedback - Develop and implement client service strategies to drive business growth and improve customer experience

Requirements: - 8+ years of experience in client service management or a related field - Proven track record of building and maintaining client relationships - Strong communication and interpersonal skills - Excellent problem-solving and decision-making abilities - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software - Bachelor's degree in Business Administration or a related field (preferred)

Benefits: - Paid overtime - Paid sick leave - Joining Bonus

Working Environment: At Evolution Gaming, we believe in giving back to the community through corporate social responsibility initiatives. As a Client Service Manager, you will have the opportunity to contribute to these efforts and make a positive impact on society.

Equal Opportunity Statement: Evolution Gaming is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability.

Deadline to apply: 2024-07-04

If you meet the requirements and are ready to take on this exciting opportunity, we encourage you to apply today. Join us at Evolution Gaming and be a part of our innovative and dynamic team!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.