Client Service Manager - Work from home

Job Description:

Mojang Studios is looking for a dedicated and adaptable Client Service Manager to join our team on a part-time basis. As a Client Service Manager, you will work remotely from home and be responsible for managing client relationships, ensuring customer satisfaction, and driving business growth.

Responsibilities: - Serve as the main point of contact for clients, addressing any inquiries, concerns, or issues that may arise - Develop and maintain strong, long-lasting client relationships - Collaborate with internal teams to ensure client needs are met and projects are delivered on time and within budget - Identify opportunities to upsell or cross-sell additional products or services to clients - Monitor client satisfaction and feedback, and implement solutions to enhance the overall customer experience - Prepare and deliver presentations or reports to clients on a regular basis - Stay up-to-date on industry trends and competitors to provide strategic insights to clients - Act as a leader within the client service team, providing guidance and mentorship to junior staff members

Requirements: - Bachelor's degree in Business Administration, Marketing, or related field - 7 years of experience in client service, account management, or a related field - Strong problem-solving skills and ability to think creatively to address client needs - Excellent communication skills, both written and verbal - Proven leadership skills and ability to motivate and inspire others - High level of adaptability and ability to work independently - Strong organizational skills and attention to detail

Personality traits: - Adaptable - Dedicated

Soft skills: - Problem-solving - Leadership

Benefits: - Employee discounts - Relocation allowance - Travel opportunities

Working environment: Achieve success in a high-energy workplace focused on delivering impactful results.

Deadline to apply: 2024-06-12

Equal Opportunity Statement: Mojang Studios is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace where all employees are valued and respected. We are proud to provide equal employment opportunities to all individuals regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.