Client Service Officer - Work from home

As a Client Service Officer at Storytel, you will be responsible for providing exceptional customer service to our clients while working from the comfort of your own home. This part-time entry-level position based in Stockholm, SE requires no prior experience, making it an excellent opportunity for those looking to kickstart their career in client relations.

Responsibilities: - Communicate with clients via phone, email, and chat to address inquiries, resolve issues, and provide assistance - Maintain accurate records of client interactions and transactions - Collaborate with other team members to ensure a seamless customer experience - Identify opportunities to improve processes and implement innovative solutions - Meet and exceed key performance indicators related to client satisfaction and response times

Requirements: - Confident and adaptable personality traits to handle a variety of customer interactions - Strong teamwork and innovation skills to contribute to a positive work environment - Ability to work independently and manage time effectively in a remote setting - Excellent communication and problem-solving skills - Proficiency in using technology and learning new systems quickly - Fluent in both written and spoken English

Benefits: - Paid overtime opportunities for additional income - Retirement plan to support your long-term financial goals - Visa sponsorship for qualified candidates

Working Environment: At Storytel, we thrive in a culture that embraces change and responds resiliently to challenges. You will have the opportunity to grow and develop your skills while being supported by a dynamic and diverse team.

Deadline to Apply: Please submit your application by June 21, 2024. We look forward to reviewing your qualifications and welcoming you to our team.

Equal Opportunity Statement: Storytel is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.