Client Service Representative

Job Description:

Truecaller is seeking a passionate and energetic individual to join our team as a Client Service Representative in our Stockholm office. As an entry-level position, no prior experience is required. We are looking for individuals who are innovative, team players, and eager to learn and grow in a dynamic company.

Responsibilities: 1. Serve as the main point of contact for our clients, providing exceptional customer service and resolving any issues or concerns in a timely manner. 2. Build and maintain strong relationships with clients, ensuring their satisfaction and loyalty to Truecaller. 3. Communicate effectively with clients via phone, email, or in-person meetings to address their needs and answer any questions they may have. 4. Work closely with the sales and marketing teams to promote our products and services to clients. 5. Keep accurate records of client interactions and transactions in our CRM system. 6. Collaborate with other team members to improve processes and enhance the overall customer experience.

Requirements: 1. Must be passionate about providing excellent customer service and support. 2. Energetic and enthusiastic personality with a positive attitude. 3. Strong communication and interpersonal skills. 4. Ability to work well in a team and contribute to a collaborative work environment. 5. Basic computer skills and proficiency in Microsoft Office and CRM software. 6. High school diploma or equivalent.

Benefits: 1. Paid Time Off (PTO) for part-time employees. 2. Paid overtime for any additional hours worked. 3. Employee discounts on Truecaller products and services.

Working Environment: At Truecaller, we strive to cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We value creativity, innovation, and teamwork, and provide a supportive environment for employees to grow and succeed in their roles.

Deadline to Apply: June 7, 2024

Equal Opportunity Statement: Truecaller is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, veteran status, disability, or any other legally protected status. We are committed to diversity and inclusion in our workforce and welcome all qualified candidates to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.