Client Service Representative

As a Client Service Representative at Aspiro, located in Göteborg, Västra Götalands Län, SE, you will be responsible for providing exceptional customer service to our clients. This part-time position at an Associate Level requires a minimum of 4 years of experience in a similar role.

Responsibilities: 1. Communicate with clients via phone, email, and in-person to address their inquiries and concerns. 2. Process client orders accurately and efficiently. 3. Resolve client complaints in a professional and timely manner. 4. Maintain client records and update information as needed. 5. Collaborate with other departments to ensure client satisfaction. 6. Conduct market research to stay informed about industry trends and competitors. 7. Participate in training sessions to improve customer service skills. 8. Uphold the company's high standards of ethical conduct and integrity.

Requirements: 1. Hardworking and reliable individual with excellent communication skills. 2. Proven ability to problem-solve and demonstrate emotional intelligence in challenging situations. 3. Proficiency in MS Office and CRM software. 4. Fluent in English, both written and verbal. 5. Ability to work independently and as part of a team. 6. Strong organizational and time management skills.

Benefits: 1. Profit sharing opportunities. 2. Relocation allowance for eligible candidates. 3. Dental insurance coverage.

Working Environment: At Aspiro, we pride ourselves on upholding the highest standards of ethical conduct and integrity. As a Client Service Representative, you will be expected to embody these values in all interactions with clients and colleagues.

Deadline to Apply: 2024-06-12

Equal Opportunity Statement: Aspiro is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.