Client Service Specialist - Work from home

Job Description:

Kivra, a leading digital communication platform based in Stockholm, is seeking a part-time Client Service Specialist to work remotely from home. This entry-level position offers the opportunity to support clients and provide exceptional service while also having the flexibility of working from the comfort of your own home. As a Client Service Specialist, you will be responsible for handling client inquiries, resolving issues, and providing support to ensure client satisfaction.

Responsibilities: - Respond to client inquiries via phone, email, and chat in a timely and professional manner - Troubleshoot and resolve client issues, escalating when necessary - Provide product and service information to clients - Maintain accurate records of client interactions and transactions - Collaborate with internal teams to ensure client needs are met - Continuously identify opportunities for process improvement and innovation - Stay up-to-date on product knowledge and industry trends

Requirements: - Confident and adaptable personality - Strong problem-solving skills - Innovativeness in finding solutions - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - High school diploma or equivalent - Proficient in computer skills and software applications - Availability to work part-time hours from home

Benefits: - Life insurance - Parental leave - Joining bonus - Opportunities for personal and professional growth through ongoing learning and development

Equal Opportunity Statement: Kivra is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified candidates are encouraged to apply.

Deadline to apply: July 3, 2024

Join the Kivra team and be part of a dynamic company that values your skills and contributions. Apply now to become a Client Service Specialist and work from home to provide exceptional service to our clients.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.