Remote Client Support Assistant

Job Description:

We are looking for a Remote Client Support Assistant to join our team at Saab Group. As a Remote Client Support Assistant, you will be responsible for providing exceptional customer service to our clients while working remotely. This is a part-time entry-level position with no prior experience required.

Responsibilities: - Responding to client inquiries via email, phone, and chat in a timely and professional manner - Providing product information, troubleshooting technical issues, and resolving customer complaints - Assisting clients with order processing, returns, and refunds - Collaborating with other team members to ensure a seamless customer experience - Maintaining accurate records of client interactions and transactions

Requirements: - Resourceful and resilient personality traits - Strong leadership skills and the ability to innovate - Excellent communication and problem-solving skills - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent - Reliable internet access and a quiet workspace for remote work

Benefits: - Employee discounts on products and services - Remote work flexibility - Paid sick leave

Working Environment: At Saab Group, we cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We value creativity, collaboration, and a positive work culture.

Deadline to Apply: July 14, 2024

Equal Opportunity Statement: Saab Group is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.