Client Support Assistant - Work from home

Responsibilities: - Provide exceptional client support via phone, email, and online chat - Handle inquiries, troubleshooting, and issues resolution in a timely and professional manner - Maintain accurate records of client interactions and transactions - Collaborate with team members to ensure client satisfaction and resolution of any escalated matters - Continuously improve product knowledge and stay updated on company policies and procedures - Assist with administrative tasks as needed to support the client support team

Requirements: - 4 years of experience in a customer service or client support role - Passionate about providing excellent customer service and creating positive client experiences - Adaptable and able to thrive in a fast-paced, remote work environment - Strong analytical skills and ability to problem-solve effectively - Demonstrated leadership skills and ability to work independently as well as part of a team - Excellent communication skills, both written and verbal - Proficient in Microsoft Office and CRM systems

Benefits: - Dental insurance - Retirement plan - Paid sick leave

Equal Opportunity Statement: At Electrolux, we are committed to creating a diverse and inclusive work environment where all employees have equal opportunities for growth and advancement. We welcome individuals of all backgrounds and experiences to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.