Client Support Assistant - Work from home

Overview:

We are seeking a highly motivated and adaptable Client Support Assistant to join our team at LightAir. This is a part-time position with the opportunity to work remotely from home. As a Client Support Assistant, you will be responsible for providing exceptional customer service and support to our clients. The ideal candidate will have at least 4 years of experience in a client-facing role and possess excellent communication and project management skills.

Responsibilities: - Serve as the first point of contact for clients, addressing inquiries and resolving issues in a timely and professional manner - Work closely with the sales team to process orders, track shipments, and ensure customer satisfaction - Develop and maintain strong relationships with clients, identifying opportunities for upselling and cross-selling products - Analyze customer feedback and implement strategies to improve customer satisfaction and retention - Assist with project management tasks, including coordinating with internal teams to deliver projects on time and within budget - Provide regular updates to clients on the status of their orders and any relevant updates or promotions - Collaborate with the marketing team to create compelling content and promotional materials for clients

Requirements: - Bachelor's degree in Business Administration or related field preferred - Minimum of 4 years of experience in a client support role - Strong analytical skills and attention to detail - Excellent project management and organizational abilities - Ability to work independently and meet deadlines in a fast-paced environment - Strong communication and interpersonal skills - Adaptable and reliable with a positive attitude - Proficiency in Microsoft Office Suite and CRM software

Benefits: - Joining Bonus - Relocation allowance - Free food

Working Environment: At LightAir, we pride ourselves on exceeding customer expectations and delivering delight. Our team is dedicated to providing exceptional service and support to our clients, and we are looking for a Client Support Assistant who shares our commitment to excellence.

Apply now to join our team and be a part of a dynamic and growing company!

Deadline to apply: 2024-07-12

Equal Opportunity Statement: LightAir is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.