Remote Client Support Manager

salary Salary :

kr37,800 - 56,700 monthly

icon building Company : Einride
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

Number of Applicants

 : 

000+

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Open only for candidates based in Sweden

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Job Description - Remote Client Support Manager


Job Description:


Einride is seeking a part-time Remote Client Support Manager to join our team in Sollentuna, Stockholms Län, SE. The ideal candidate for this Mid-to-Senior Level position should have at least 7 years of experience in client support or a related field.


As the Remote Client Support Manager, you will be responsible for maintaining strong relationships with our clients, ensuring their needs are met and issues are resolved in a timely manner. You will be the main point of contact for clients, providing support and guidance as needed. You will also be responsible for managing a team of support staff to ensure that all client needs are met.


Responsibilities: - Act as the main point of contact for clients, addressing any issues or concerns they may have - Manage a team of support staff, providing guidance and support as needed - Develop and implement strategies to improve client support processes and procedures - Monitor client satisfaction and make improvements as needed - Collaborate with other departments to ensure a seamless client experience - Stay up-to-date on industry trends and best practices in client support


Requirements: - 7+ years of experience in client support or a related field - Strong communication and interpersonal skills - Reliable and resilient personality traits - Critical thinking and strategic planning soft skills - Ability to work independently and as part of a team - Experience managing a team is a plus


Benefits: - Training & professional development opportunities - Travel & spending expenses covered - Medical coverage provided


Working Environment: At Einride, we are committed to supporting our employees in their personal and professional development. We strive to create a positive and inclusive work environment where everyone can thrive.


Deadline to apply: 2024-06-10


Equal Opportunity Statement: Einride is an equal opportunity employer and is committed to providing a work environment that is free from discrimination and harassment. We celebrate diversity and are dedicated to creating an inclusive workplace for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Remote Client Support Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Sweden

This job is no longer accepting applications.

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