Client Support Officer

Job Description:

Camfil is seeking a passionate and reliable Client Support Officer to join our team in Göteborg, Sweden. As a Client Support Officer, you will be responsible for providing exceptional customer service to our clients, handling inquiries, resolving issues, and ensuring customer satisfaction.

Responsibilities: - Serve as the main point of contact for clients, addressing their needs and concerns in a timely and efficient manner - Provide product information and technical support to clients - Coordinate with other departments to ensure timely delivery of products and services - Manage client accounts, including billing and payment processing - Assist in developing and implementing customer service strategies - Identify opportunities to upsell or cross-sell products and services - Maintain accurate records of interactions with clients - Continuously seek ways to improve the customer experience

Requirements: - Bachelor's degree in Business Administration or related field - Minimum of 3 years of experience in customer service or sales - Strong negotiation and problem-solving skills - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office Suite and CRM software - Knowledge of environmental and sustainability practices is a plus

Benefits: - Travel opportunities to attend conferences and industry events - Medical coverage and dental insurance for part-time employees - Opportunities for career development and growth within the company

Working Environment: At Camfil, we are committed to environmental responsibility and sustainable practices. Our team is dedicated to making a positive impact on the environment and improving air quality for all.

Deadline to Apply: July 4, 2024

Equal Opportunity Statement: Camfil is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.