Client Support Representative

Job Description:

We are currently seeking a Client Support Representative to join our team at Mindler in Stockholm, SE. As a Client Support Representative, you will be responsible for providing exceptional customer service to our clients. This is a part-time position with a focus on assisting clients with inquiries, resolving issues, and ensuring overall client satisfaction.

Responsibilities: - Respond to client inquiries via phone, email, and chat in a timely and professional manner - Address client concerns and issues, providing solutions and assistance as needed - Maintain accurate and detailed records of client interactions and resolutions - Collaborate with internal teams to relay client feedback and improve services - Assist with administrative tasks as needed, such as data entry and filing - Continuously strive to provide excellent customer service and exceed client expectations

Requirements: - Independent and resourceful with the ability to work efficiently in a fast-paced environment - Strong attention to detail and excellent planning skills - Excellent communication skills, both verbal and written - Proficient in Microsoft Office and other relevant software applications - Ability to multitask and prioritize tasks effectively - No prior experience required, but a willingness to learn and grow in the role

Benefits: - Retirement plan - Employee discounts - Free food

Working Environment: At Mindler, we believe in building strong connections and treating colleagues like an extended family. You will have the opportunity to work in a supportive and collaborative team environment where your contributions are valued and recognized.

Deadline to Apply: May 11, 2024

Equal Opportunity Statement: Mindler is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.