Client Support Specialist

Job Description:

Happy Socks is seeking a Client Support Specialist to join our team in Uppsala, SE. As a Client Support Specialist, you will be responsible for providing exceptional customer service to our clients, managing client inquiries and issues, and supporting the sales team with various tasks. This is a part-time entry-level position, ideal for individuals who are looking to gain experience in a fast-paced and dynamic work environment.

Responsibilities: - Handle incoming client inquiries via phone, email, and chat - Provide timely and accurate responses to client questions and issues - Maintain a high level of customer satisfaction by resolving client concerns in a professional and efficient manner - Collaborate with the sales team to support client needs and assist with sales processes - Maintain accurate records of client interactions and transactions - Assist with client onboarding and account management tasks - Stay up-to-date on product knowledge and company policies

Requirements: - Strong communication skills and a passion for customer service - Reliable and resourceful with the ability to work independently - Excellent teamwork and collaboration skills - Strong time management and organizational skills - Ability to multitask and prioritize tasks effectively - Proficiency in Microsoft Office suite and CRM software is a plus - High school diploma or equivalent

Benefits: - Company equipment provided - Travel opportunities - Dental insurance

Working Environment: At Happy Socks, we cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We value creative thinking, teamwork, and a positive attitude. You will have the opportunity to work in a supportive and dynamic work environment that promotes growth and learning.

Deadline to Apply: May 6, 2024

Equal Opportunity Statement: Happy Socks is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.