Remote Contact Center Representative

Essity, a global hygiene and health company, is seeking a dedicated and resilient Remote Contact Center Representative to join our team in Sollentuna, Stockholms Län, SE. This is a part-time position at the Associate Level, requiring a minimum of 2 years of experience in customer service or a related field.

As a Remote Contact Center Representative, your responsibilities will include but are not limited to: - Handling inbound and outbound customer calls to address inquiries, resolve issues, and provide exceptional customer service - Utilizing problem-solving skills to quickly and effectively resolve customer concerns - Providing accurate information about Essity products, services, and promotions - Documenting customer interactions and maintaining customer records in our database - Collaborating with team members and other departments to ensure a seamless customer experience

The ideal candidate will possess the following personality traits: dedication and resilience. In addition, soft skills such as innovation and problem-solving are essential for success in this role.

Essity offers a range of benefits to its employees, including visa sponsorship, travel opportunities, and a joining bonus. Our working environment is one that empowers employees to take ownership and make impactful decisions.

The deadline to apply for this position is July 15, 2024. Essity is an equal opportunity employer and encourages applicants from all backgrounds to apply.

If you are passionate about providing excellent customer service and thrive in a fast-paced, remote work environment, we encourage you to apply for the Remote Contact Center Representative position at Essity today.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.