Customer Care Officer - Work from home

Job Description: We are looking for a motivated and enthusiastic Customer Care Officer to join our team at Electrolux Professional. This is a part-time, entry-level position that allows you to work from home. As a Customer Care Officer, you will be responsible for providing exceptional customer service to our clients, addressing their inquiries, resolving any issues, and ensuring a positive customer experience.

Responsibilities: - Respond to customer inquiries via phone, email, or chat in a timely and professional manner - Provide information about our products and services, pricing, and promotions - Process orders, returns, and exchanges efficiently and accurately - Investigate and resolve customer complaints or issues - Document all customer interactions and maintain customer records - Collaborate with other team members to ensure customer satisfaction - Continuously improve customer service processes and procedures

Requirements: - 1 year of experience in customer service or a related field - Energetic and adaptable personality - Strong adaptability and analytical skills - Excellent communication and interpersonal abilities - Ability to work independently and efficiently from home - Proficiency in Microsoft Office and customer service software - High school diploma or equivalent

Benefits: - Dental insurance - Disability insurance - Company equipment provided for work - Opportunity to participate in health and wellness initiatives

Equal Opportunity Statement: Electrolux Professional is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, religion, or sexual orientation. We encourage qualified individuals of all backgrounds to apply for this position.

Deadline to apply: 2024-06-10

If you meet the requirements and are looking for a rewarding opportunity to work from home as a Customer Care Officer, we encourage you to apply today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.