Customer Care Representative

At Zound Industries, we are seeking a dynamic and customer-oriented individual to join our team as a part-time Customer Care Representative in Sollentuna, Stockholms Län, SE. As an Associate Level position, we require a candidate with a minimum of 2 years of experience in customer service.

Responsibilities: - Handling customer inquiries and resolving issues in a timely and professional manner - Providing product information and assistance to customers - Processing orders and returns efficiently - Maintaining accurate customer records and ensuring data integrity - Collaborating with other departments to ensure customer satisfaction - Striving to exceed customer expectations and build long-lasting relationships

Requirements: - Resourceful and confident personality traits - Strong people management and cooperation skills - Excellent communication skills, both written and verbal - Ability to multitask and prioritize in a fast-paced environment - Proficiency in Microsoft Office and CRM software - Previous experience in a customer-facing role preferred

Benefits: - Travel and spending expenses - Paid sick leave - Visa sponsorship - Opportunities for unlimited personal and professional growth

Equal Opportunity Statement: Zound Industries is an equal opportunity employer and welcomes applicants from all backgrounds. We do not discriminate based on race, gender, sexual orientation, age, religion, or any other protected status.

If you are a dedicated and customer-focused individual looking to grow in your career, we encourage you to apply to join our team by the deadline of June 12, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.