Remote Customer Care Representative

Job Description:

Mindler is seeking a highly motivated Remote Customer Care Representative to join our team in Malmö, Skåne Län, SE. As an Associate Level position, this part-time role requires a minimum of 2 years of experience in customer service. The ideal candidate will possess a hardworking attitude, be energetic, have strong time management skills, and excel at problem-solving.

Responsibilities: 1. Provide exceptional customer service via phone, email, and chat. 2. Assist customers with inquiries, issues, and requests in a timely and professional manner. 3. Maintain accurate customer records and documentation. 4. Collaborate with other team members to ensure customer satisfaction. 5. Stay up-to-date on product knowledge and company policies. 6. Resolve customer complaints in a calm and efficient manner. 7. Work independently in a remote setting while meeting performance goals.

Requirements: 1. Minimum of 2 years of customer service experience. 2. Excellent communication skills, both written and verbal. 3. Ability to work in a fast-paced environment. 4. Proficient computer skills, including Microsoft Office and CRM software. 5. Strong problem-solving abilities. 6. Time management skills and the ability to prioritize tasks effectively. 7. High school diploma or equivalent.

Benefits: 1. Employee discounts on company products. 2. Dental insurance coverage. 3. Relocation allowance for eligible candidates.

Working Environment: At Mindler, we pride ourselves on providing a flexible work environment that adapts to change with speed and efficiency. Our team values collaboration, innovation, and a positive attitude to deliver exceptional customer care.

Deadline to Apply: 2024-06-12

Equal Opportunity Statement: Mindler is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified applicants are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.