Remote Customer Service Assistant

Klarna is seeking a motivated and passionate Remote Customer Service Assistant to join our team in Sollentuna, Stockholms Län, SE. This is a part-time, entry level position perfect for someone looking to gain experience in the customer service industry.

As a Remote Customer Service Assistant, your responsibilities will include:

1. Responding to customer inquiries via phone, email, and chat in a timely and professional manner 2. Providing top-notch customer service by understanding and exceeding customer expectations 3. Resolving customer complaints and issues efficiently and effectively 4. Collaborating with the team to ensure a seamless customer experience 5. Maintaining accurate records of customer interactions and transactions 6. Continuously learning about Klarna's products and services to better assist customers 7. Adhering to company policies and procedures to uphold high standards of customer service

Requirements: 1. 1 year of customer service experience is preferred 2. Excellent communication skills 3. Strong teamwork skills 4. Motivated and passionate about providing exceptional customer service 5. Ability to work remotely with a dedicated work space 6. High school diploma or equivalent

Benefits of working at Klarna include remote work flexibility, free food, and parental leave. Our working environment is dedicated to understanding and exceeding customer expectations, providing a supportive and collaborative atmosphere for our employees.

Klarna is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified applicants are encouraged to apply.

The deadline to apply for the Remote Customer Service Assistant position at Klarna is May 7, 2024. Join us in revolutionizing the way people shop and pay online!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.