Customer Service Officer

Job Description:

Tobii Technology, a leading provider of eye-tracking technology, is seeking a part-time Customer Service Officer to join our team in Stockholm, SE. As an entry-level position, no prior experience is required, making this an excellent opportunity for individuals looking to kickstart their career in customer service.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Provide technical support to customers experiencing issues with our products - Process orders, returns, and exchanges efficiently - Collaborate with other departments to ensure customer needs are met - Identify customer trends and suggest process improvements

Requirements: - Resourceful and motivated individuals who are eager to learn and grow in a fast-paced environment - Strong creativity and persuasion skills to effectively communicate with customers and solve problems - Excellent verbal and written communication skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office suite - High school diploma or equivalent

Benefits: - Relocation allowance for qualified candidates - Gym membership for employees to stay active and healthy - Medical coverage to ensure the well-being of our team members

Working Environment: At Tobii Technology, we encourage curiosity and questioning to fuel innovation and growth. Our team is dedicated to pushing boundaries and exploring new possibilities in the world of eye-tracking technology.

Deadline to Apply: Interested candidates should submit their applications by May 7, 2024.

Equal Opportunity Statement: Tobii Technology is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.