Customer Service Representative

Job Description:

IKEA is seeking a reliable and confident Customer Service Representative to join our team at our location in Göteborg, Västra Götalands Län, SE. As an Associate Level position, the ideal candidate will have at least 2 years of experience in customer service.

Responsibilities: - Provide excellent customer service by addressing customer inquiries and resolving issues in a timely and professional manner - Assist customers with product information, pricing, and availability - Process customer orders and returns accurately - Collaborate with other departments to ensure customer satisfaction - Maintain a clean and organized work area - Utilize project management skills to coordinate and prioritize tasks effectively - Utilize persuasion skills to upsell and cross-sell products and services

Requirements: - 2 years of experience in customer service - Reliable and confident personality traits - Strong project management skills - Persuasion skills - Ability to work in a fast-paced environment - Excellent communication skills - High school diploma or equivalent

Benefits: - Retirement plan - Employee discounts - Gym membership

Working Environment: At IKEA, we encourage a spirit of exploration and taking calculated risks for growth. We believe in fostering a collaborative and inclusive work environment where every team member can thrive and contribute to our success.

Deadline to apply: 2024-06-23

Equal Opportunity Statement: IKEA is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, marital status, sexual orientation, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.