Customer Service Representative - Work from home

Job Description:

Koenigsegg Automotive AB is seeking a motivated and dedicated Customer Service Representative to join our team on a part-time basis, working from home in Stockholm, SE. As an Entry Level position, we require at least 1 year of experience in customer service or a related field.

Responsibilities: 1. Responding to customer inquiries via phone, email, and chat in a timely and professional manner. 2. Providing product information, resolving customer complaints, and processing orders. 3. Collaborating with other team members to ensure customer satisfaction and retention. 4. Maintaining accurate records of customer interactions and transactions. 5. Adhering to company policies and procedures to meet quality service standards. 6. Continuously improving customer service skills through training and development opportunities.

Requirements: 1. Excellent communication skills and a positive attitude towards customer service. 2. Resourceful and confident in handling challenging situations with customers. 3. Ability to work well in a team environment and adapt to changing priorities. 4. Strong computer skills, including proficiency in Microsoft Office and CRM software. 5. High school diploma or equivalent required; additional certifications in customer service a plus.

Benefits: 1. Life insurance coverage for all employees. 2. Medical coverage for employees and their eligible dependents. 3. Vision insurance to support eye health and wellness.

Working Environment: At Koenigsegg Automotive AB, we strive to pursue excellence in every endeavor, setting a high standard for achievement. We value teamwork, adaptability, and a commitment to providing exceptional customer service.

Deadline to Apply: Please submit your application by April 27, 2024.

Equal Opportunity Statement: Koenigsegg Automotive AB is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified applicants will receive consideration for employment without regard to any of these factors.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.