Customer Service Representative - Work from home

Job Description:

Electrolux is seeking a highly motivated and confident individual to join our team as a Customer Service Representative working from home. This part-time position is perfect for someone with at least 4 years of experience in customer service and is looking to work in a dynamic and fast-paced environment.

Responsibilities: 1. Respond to customer inquiries via phone, email, and chat in a timely and professional manner. 2. Resolve customer complaints and issues effectively and efficiently. 3. Provide product information and recommendations to customers. 4. Process orders, returns, and exchanges accurately. 5. Collaborate with other team members to ensure customer satisfaction. 6. Keep detailed records of customer interactions and transactions. 7. Stay up-to-date on product knowledge and company policies. 8. Meet and exceed customer service goals and objectives.

Requirements: 1. Minimum of 4 years of experience in customer service. 2. Excellent communication skills, both written and verbal. 3. Strong problem-solving skills and ability to think on your feet. 4. Confidence in dealing with customers from various backgrounds. 5. Motivated and goal-oriented mindset. 6. Adaptability to handle changing priorities and tasks. 7. Strong planning and organizational skills. 8. Ability to work well independently and as part of a team.

Benefits: 1. Paid sick leave. 2. Joining bonus. 3. Dental insurance.

Working Environment: At Electrolux, we believe in nurturing an entrepreneurial atmosphere, even within an established organization. We encourage creativity, innovation, and collaboration among our team members.

Equal Opportunity Statement: Electrolux is an equal opportunity employer and is committed to creating an inclusive and diverse work environment. We welcome applicants from all backgrounds and do not discriminate on the basis of race, gender, age, religion, or disability.

Deadline to apply: 2024-06-07

Join our team and help us provide exceptional customer service to our valued customers from the comfort of your own home. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.