Customer Service Specialist - Work from home

Job Description:

As a Customer Service Specialist at Spotify, you will have the opportunity to work from the comfort of your own home while providing exceptional support to our valued customers. Your main responsibilities will include resolving customer inquiries and issues through various communication channels, such as email, chat, and phone. You will also be responsible for maintaining a high level of customer satisfaction by addressing concerns in a timely and professional manner.

In addition to handling customer inquiries, you will also be responsible for maintaining accurate records of customer interactions and transactions. This will involve documenting any issues or trends to help improve our overall customer experience. As a part-time entry-level position, no prior experience is necessary, but a willingness to learn and adapt is essential.

Requirements: - Hardworking and resilient personality traits - Strong planning and critical thinking skills - Excellent communication and interpersonal skills - High school diploma or equivalent - Ability to work independently and in a team environment - Basic computer skills and proficiency in Microsoft Office Suite - Fluent in English (additional languages are a plus)

Benefits: - Paid Time Off (PTO) - Visa sponsorship for eligible candidates - Company transportation for certain locations

Working Environment: At Spotify, we value continuous learning and adaptation to stay ahead in a rapidly changing world. As a Customer Service Specialist, you will have the opportunity to grow and develop your skills in a supportive and inclusive work environment.

Deadline to Apply: Please submit your application by June 7, 2024.

Equal Opportunity Statement: Spotify is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.