Customer Service Specialist - Work from home

Job Description:

We are looking for a talented Customer Service Specialist to join our team at Wrapp. As a Work from Home Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients while working remotely from the comfort of your own home.

Responsibilities: - Manage customer inquiries via phone, email, and chat in a timely and professional manner - Resolve customer issues and complaints effectively and efficiently - Provide product information and assistance to customers - Coordinate with other departments to ensure customer satisfaction - Maintain accurate customer records and documentation - Meet and exceed customer service goals and targets

Requirements: - 3 years of experience in a customer service role - Reliable and hardworking with a strong work ethic - Excellent communication and interpersonal skills - Strong planning and organizational skills - Ability to adapt to changing priorities and work in a fast-paced environment - High school diploma or equivalent - Must have a quiet home office environment with high-speed internet access - Must be located in Malmö, Skåne Län, SE

Benefits: - Free accommodation provided - Parental leave benefits - Travel and spending expenses covered - Opportunity to give back to the community through corporate social responsibility initiatives

Equal Opportunity Statement: Wrapp is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment.

Deadline to apply: June 10, 2024

If you meet the requirements and are excited about the opportunity to work from home as a Customer Service Specialist at Wrapp, we encourage you to apply today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.