Remote Customer Success Specialist

Job Description:

We are looking for a Remote Customer Success Specialist to join our team at G5 Entertainment in Uppsala, SE. As a part-time Associate Level position, you will be responsible for ensuring the success and satisfaction of our customers through providing excellent support and assistance.

Responsibilities: - Build and maintain strong relationships with customers - Provide timely and effective responses to customer inquiries via email, chat, and phone - Understand customer needs and identify opportunities to improve their experience - Collaborate with internal teams to address customer issues and ensure resolution - Monitor customer feedback and suggest improvements to our products and services - Stay up-to-date on industry trends and best practices in customer success

Requirements: - 2 years of experience in a customer-facing role - Reliable and independent work ethic - Strong problem-solving skills - Ability to work well in a team environment - Excellent communication and interpersonal skills - High level of organization and attention to detail

Benefits: - Free accommodation - Employee discounts on G5 Entertainment products - Visa sponsorship for eligible candidates

Working Environment: At G5 Entertainment, we foster an entrepreneurial atmosphere where every team member is empowered to take ownership of their work and contribute to the success of the organization. We value innovation, creativity, and collaboration, even within an established company.

Deadline to Apply: 2024-04-17

Equal Opportunity Statement: G5 Entertainment is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, ethnicity, gender, sexual orientation, age, disability, or religion.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.