Customer Success Specialist

Job Description:

LeoVegas is seeking a part-time Customer Success Specialist to join our team in Göteborg, Västra Götalands Län, SE. As an Associate-level position, the ideal candidate will have at least 2 years of experience in customer success or a related field.

Responsibilities: - Engage with customers to understand their needs and provide solutions to any issues they may have - Build and maintain strong relationships with customers to ensure their satisfaction and loyalty - Collaborate with internal teams to address customer concerns and optimize the customer experience - Analyze customer data and feedback to identify trends and opportunities for improvement - Assist in the development of customer success strategies and initiatives to enhance customer satisfaction and retention - Provide product demonstrations and training to customers as needed - Stay up-to-date on industry trends and best practices in customer success

Requirements: - Adaptable and confident personality traits - Strong critical thinking and negotiation skills - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software - Bachelor's degree in Business, Marketing, or related field preferred

Benefits: - Paid Time Off (PTO) - Employee discounts - Parental leave - Opportunity for professional growth and development

Working Environment: At LeoVegas, we promote a work-life balance and prioritize employee well-being. Our team members enjoy a supportive and collaborative work environment where they can thrive and succeed.

Deadline to Apply: July 12, 2024

Equal Opportunity Statement: LeoVegas is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.