Customer Support Assistant

Job Description:

Skanska is currently seeking a Customer Support Assistant to join our team in Stockholm, SE. As a part-time position with entry-level seniority, this role is perfect for individuals with at least 1 year of experience who are looking to gain valuable experience in customer support within a dynamic and innovative company.

Responsibilities: - Provide excellent customer service to clients through various communication channels, including phone, email, and chat - Assist customers with product inquiries, order placement, and issue resolution in a timely and professional manner - Collaborate with internal teams to address customer concerns and provide solutions - Maintain detailed records of customer interactions and transactions - Continuously learn about our products and services to better assist customers - Contribute to the improvement of customer support processes and procedures - Handle administrative tasks related to customer support as needed

Requirements: - Independent and driven individual who thrives in a fast-paced environment - Excellent communication skills and a strong attention to detail - Creative problem-solving abilities to address customer needs effectively - Ability to work effectively in a team environment and collaborate with colleagues - Proficiency in Microsoft Office suite and customer support software - High school diploma or equivalent required; college degree preferred

Benefits: - Medical coverage - Company transportation - Training and professional development opportunities

Working Environment: At Skanska, we value continuous learning and adaptation to stay ahead in a rapidly changing world. As a Customer Support Assistant, you will have the opportunity to grow professionally and personally while making a positive impact on our customers.

Equal Opportunity Statement: Skanska is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.

Deadline to Apply: 2024-05-29

If you meet the requirements and are excited about the opportunity to join a leading company in the construction industry, we encourage you to submit your application before the deadline. We look forward to reviewing your qualifications and potentially welcoming you to our team at Skanska.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.