Customer Support Associate

Electrolux Professional is seeking a motivated and resourceful Customer Support Associate to join our team in Malmö, Skåne Län. This is a part-time entry-level position with no prior experience required.

Key responsibilities of the Customer Support Associate include: - Providing exceptional customer service through phone, email, and live chat - Assisting customers with product inquiries, troubleshooting, and technical support - Processing orders, returns, and exchanges in a timely manner - Collaborating with internal teams to resolve customer issues efficiently - Maintaining accurate customer records and databases - Identifying opportunities for process improvements to enhance the customer experience

Requirements for the role include: - Strong decision-making and negotiation skills - Excellent communication and problem-solving abilities - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent

In addition to a competitive salary, Electrolux Professional offers benefits such as vision insurance, travel opportunities, and travel & spending expenses. Our working environment is flexible and dynamic, allowing employees to adapt to change with speed and efficiency.

We are an equal opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

If you are interested in joining our team as a Customer Support Associate, please submit your application by the deadline of May 2, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.