Remote Customer Support Associate

Job Description:

Wrapp is seeking a Remote Customer Support Associate to join our team in Stockholm, SE. This part-time entry-level position requires zero years of experience but is perfect for someone who is confident, motivated, and eager to learn. As a Customer Support Associate, you will be responsible for providing exceptional customer service to our clients.

Responsibilities: - Handle incoming customer inquiries via phone, email, and chat - Resolve customer issues in a timely and professional manner - Provide product information and assistance to customers - Maintain accurate records of customer interactions and transactions - Identify and escalate priority issues to the appropriate team members - Collaborate with other departments to ensure customer satisfaction - Participate in training and professional development activities as needed

Requirements: - Excellent verbal and written communication skills - Strong problem-solving abilities - Ability to work independently and as part of a team - Proficiency in MS Office and customer service software - Previous customer service experience is a plus but not required - Must be confident, motivated, and possess strong cooperation and negotiation skills

Benefits: - Life insurance - Dental insurance - Training and professional development opportunities

Equal Opportunity Statement: Wrapp is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status.

If you are looking to kickstart your career in customer support and want to work in a supportive and ethical environment, apply for the Remote Customer Support Associate position at Wrapp by the deadline of June 12, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.