Customer Support Manager - Work from home

Trustly is seeking a part-time Customer Support Manager to work from home in Sollentuna, Stockholms Län, SE. We are looking for a candidate with a minimum of 8 years of experience in customer support or a related field, at a mid-to-senior level.

As a Customer Support Manager at Trustly, you will be responsible for managing a team of customer support representatives, ensuring high-quality service delivery to our clients. Your primary responsibilities will include overseeing the day-to-day operations of the customer support team, handling escalated customer issues, developing and implementing customer service policies and procedures, and training and mentoring team members.

We are looking for someone who is reliable and hardworking, with excellent research and leadership skills. The ideal candidate should be able to work independently and as part of a team, and possess strong communication and problem-solving abilities.

In addition to a competitive salary, Trustly offers benefits such as a relocation allowance, paid overtime, and a gym membership. Our working environment is one that encourages curiosity and questioning to fuel innovation and growth.

If you are interested in joining Trustly as a Customer Support Manager, please submit your application by the deadline of 2024-05-25.

Trustly is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.