Customer Support Officer - Work from home

Job Description:

Natural Cycles, a leader in the digital healthcare industry, is seeking a part-time Customer Support Officer to work from home in Malmö, Skåne Län, SE. This entry-level position is ideal for individuals who are reliable, resourceful, and looking to gain valuable experience in customer support.

Responsibilities: - Provide friendly and efficient customer support via email and chat - Assist customers with account management, troubleshooting, and general inquiries - Utilize strategic planning and negotiation skills to resolve customer issues effectively - Collaborate with team members to ensure a seamless customer experience - Maintain accurate records of customer interactions and feedback - Stay up-to-date on product knowledge and company policies - Handle customer feedback and escalate complex issues to the appropriate team

Requirements: - Strong written and verbal communication skills - Ability to work independently and manage time effectively - Basic computer skills and familiarity with CRM systems - Experience in customer service or a related field is a plus but not required - Willingness to learn and adapt in a fast-paced environment - Reliable internet connection and home office setup

Benefits: - Disability insurance - Gym membership - Medical coverage

Working Environment: Join a dynamic team at Natural Cycles that is dedicated to leading the industry through cutting-edge ideas and solutions. Our remote work setup allows you to work from the comfort of your own home while contributing to our mission of providing innovative digital healthcare solutions.

Equal Opportunity Statement: Natural Cycles is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Deadline to Apply: 2024-05-18

If you meet the requirements and are excited about the opportunity to join a forward-thinking company like Natural Cycles, we encourage you to apply for the Customer Support Officer position today.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.