Customer Support Representative

As a Customer Support Representative at J.Lindeberg, located in Sollentuna, Stockholms Län, SE, you will be responsible for providing exceptional support to our valued customers. This part-time entry-level position requires zero years of experience, making it an excellent opportunity for those looking to start their career in customer service.

Responsibilities: 1. Responding to customer inquiries via phone, email, and chat in a timely and professional manner. 2. Resolving customer complaints and issues in a courteous and effective manner. 3. Processing customer orders and returns accurately and efficiently. 4. Providing product information and assistance to customers. 5. Collaborating with other departments to solve complex customer issues. 6. Maintaining a high level of product knowledge to better assist customers. 7. Contributing to a positive and customer-focused work environment.

Requirements: 1. Dedication to providing excellent customer service. 2. Confidence in handling customer inquiries and issues. 3. Strong negotiation and persuasion skills. 4. Excellent communication and problem-solving abilities. 5. Ability to work well in a team environment. 6. Proficiency in Microsoft Office and CRM software.

Personality traits: Dedicated, confident Soft skills: Negotiation, persuasion

Benefits: 1. Travel opportunities to participate in industry events. 2. Paid Time Off (PTO) for work-life balance. 3. Free accommodation for business travel.

Working environment: At J.Lindeberg, we encourage a culture of ongoing learning and development for personal and professional growth. We believe in providing opportunities for our employees to constantly improve their skills and expand their knowledge.

Deadline to apply: June 1, 2024

Equal opportunity statement: J.Lindeberg is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or any other protected category. All qualified applicants will receive consideration for employment without regard to their individual characteristics.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.