Customer Support Representative

Job Description:

Skanska, a leading construction and development company, is seeking a part-time Customer Support Representative to join our team in Göteborg, Västra Götalands Län, SE. This entry-level position requires at least 1 year of experience in a customer service or support role.

Responsibilities: - Provide exceptional customer support via phone, email, and chat - Assist customers with inquiries, account issues, and product information - Resolve customer complaints in a professional and timely manner - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to ensure customer satisfaction - Identify and escalate priority issues to the appropriate channels

Requirements: - Energetic and adaptable personality traits - Excellent communication and interpersonal skills - Strong attention to detail and problem-solving abilities - Ability to multi-task and work in a fast-paced environment - Proficient in Microsoft Office and CRM software

Benefits: - Paid overtime for hours worked beyond the standard schedule - Relocation allowance for eligible candidates - Vision insurance coverage for all employees

Working Environment: At Skanska, we pride ourselves on fostering a flexible work environment that can adapt to change with speed and efficiency. Our team is dedicated to providing top-notch customer support while maintaining a positive and collaborative atmosphere.

Deadline to Apply: Interested candidates must submit their applications by June 29, 2024.

Equal Opportunity Statement: Skanska is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We encourage all qualified individuals to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.