Customer Support Representative - Work from home

As a Customer Support Representative at Aspiro, you will have the opportunity to work from the comfort of your own home while providing top-notch support to our clients. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive customer experience.

Responsibilities: 1. Respond to customer inquiries via phone, email, and chat in a timely and professional manner. 2. Troubleshoot technical issues and provide solutions to customers. 3. Document customer interactions and provide detailed notes for follow-up. 4. Collaborate with other team members to ensure customer satisfaction. 5. Identify trends in customer queries and provide feedback to improve our products and services. 6. Assist with project management tasks as needed.

Requirements: 1. Independent and passionate individual who thrives in a remote work environment. 2. Strong communication and interpersonal skills to build relationships with customers. 3. Ability to think strategically and prioritize tasks effectively. 4. No prior experience required, but a willingness to learn and adapt to new situations. 5. Proficiency in Microsoft Office and customer support tools. 6. High school diploma or equivalent.

Benefits: 1. Profit sharing opportunities based on company performance. 2. Vision and Life insurance coverage. 3. Flexible part-time schedule.

Equal opportunity statement: At Aspiro, we believe in creating a diverse and inclusive workplace where all individuals have the opportunity to succeed. We do not discriminate on the basis of race, gender, age, religion, sexual orientation, or disability. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.