Customer Support Specialist

Job Description:

LeoVegas is seeking a part-time Customer Support Specialist to join our team in Göteborg, Västra Götalands Län, SE. As an entry-level position, the ideal candidate will have at least 1 year of experience in customer service.

Responsibilities: - Provide excellent customer service via phone, email, and chat - Assist customers with account inquiries, technical issues, and general questions - Resolve customer complaints in a professional and timely manner - Ensure customer satisfaction and retention by building rapport and trust - Stay up-to-date on product knowledge and company policies - Collaborate with team members to improve customer support processes - Maintain accurate and detailed records of customer interactions

Requirements: - Reliable and resilient personality traits - Strong cooperation and leadership skills - Excellent communication skills - Ability to multitask and work in a fast-paced environment - Strong problem-solving skills - Proficiency in Microsoft Office and CRM software

Benefits: - Disability insurance - Training and professional development opportunities - Company equipment provided - Promote work-life balance and employee well-being

Equal Opportunity Statement: LeoVegas is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Deadline to apply: 2024-06-29

If you meet the requirements and are looking to join a dynamic team in the online gaming industry, we encourage you to apply for the Customer Support Specialist position at LeoVegas.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.