Customer Support Specialist - Work from home

Acne Studios is seeking a part-time Customer Support Specialist to join our team and work from home. As an Associate Level position, we are looking for a candidate with at least 4 years of experience in customer support roles. The ideal candidate will be independent, driven, and possess strong planning and decision-making skills.

Responsibilities: - Provide exceptional customer support via phone, email, and chat - Assist customers with product inquiries, order processing, and returns - Resolve customer complaints and issues in a timely and professional manner - Work closely with the sales team to ensure customer satisfaction and retention - Maintain accurate customer records and documentation - Stay up to date on product knowledge and company policies

Requirements: - 4+ years of experience in customer support or related field - Excellent communication skills, both verbal and written - Ability to work independently and meet deadlines - Strong problem-solving and decision-making abilities - High school diploma or equivalent required, Bachelor's degree preferred

Benefits: - Employee discounts on Acne Studios products - Ongoing training and professional development opportunities - Dental insurance coverage - Health and wellness initiatives to prioritize employee well-being

Deadline to apply: May 11, 2024

Equal Opportunity Statement: Acne Studios is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We encourage applications from all qualified individuals, regardless of race, gender, age, religion, disability, sexual orientation, or national origin.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.