Online Account Support Assistant

Job Description:

Exeger, a cutting-edge technology company based in Malmö, is seeking a part-time Online Account Support Assistant to join our team at the Associate level. The ideal candidate will have at least 3 years of experience in a similar role, be independent and driven, possess strong persuasion and strategic planning skills, and thrive in a fast-paced, innovative environment.

Responsibilities: - Provide online account support to customers, assisting with account setup, troubleshooting, and any other inquiries that may arise. - Monitor and analyze account activity to identify trends and opportunities for improvement. - Collaborate with the sales and marketing teams to develop strategies for account retention and growth. - Assist in the development and implementation of online account support processes and best practices. - Stay up-to-date on industry trends and best practices to continuously improve customer support services.

Requirements: - At least 3 years of experience in a similar role, ideally in a technology or customer support setting. - Strong communication, organizational, and problem-solving skills. - Ability to work independently and as part of a team. - Excellent persuasion and strategic planning abilities. - Proficiency in MS Office and other relevant software.

Benefits: - Employee discounts on Exeger products. - Parental leave benefits. - Relocation allowance for eligible candidates.

Working Environment: At Exeger, we encourage curiosity and questioning to fuel innovation and growth. We believe in creating a collaborative and supportive work environment where every team member is valued and empowered to contribute to our success.

Deadline to Apply: Please submit your application by June 7, 2024.

Equal Opportunity Statement: Exeger is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to diversity, equity, and inclusion in the workplace.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.