Online Client Relations Officer

As an Online Client Relations Officer at ABB Sweden, you will be responsible for managing and maintaining relationships with clients in the online sphere. This part-time position in Uppsala, Uppsala Län, SE requires an Associate Level candidate with at least 4 years of experience.

Responsibilities: - Respond to client inquiries and provide support through online channels - Monitor client feedback and reviews to ensure high satisfaction levels - Collaborate with the sales and marketing teams to optimize online client engagement - Manage and update client databases and CRM systems - Analyze data and trends to improve the online client experience - Stay up-to-date on industry trends and competitors' online strategies - Implement online client retention strategies to increase loyalty and referrals

Requirements: - Resilient and motivated personality - Attention to detail and ability to multi-task - Strong communication and interpersonal skills - Ability to work independently and in a team setting - Proficiency in various online communication tools and platforms - Bachelor's degree in Business, Marketing, or related field preferred

Benefits: - Training & professional development opportunities - Gym membership - Relocation allowance for eligible candidates

Working environment: At ABB Sweden, we encourage curiosity and questioning to fuel innovation and growth. Our team values cooperation and collaboration to achieve common goals. As an Online Client Relations Officer, you will have the opportunity to contribute to the success of our clients and the company through your online expertise.

Deadline to apply: 2024-07-13

Equal opportunity statement: ABB Sweden is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or any other protected status. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.