Online Client Relations Representative

Job Description:

Sandvik is seeking a dynamic and adaptable Online Client Relations Representative to join our team in Göteborg. As an entry-level position, no previous experience is required, making this an excellent opportunity for individuals looking to kickstart their career in client relations. The ideal candidate will be confident in their communication skills and possess a keen attention to detail.

Responsibilities: - Engage with clients through various online channels to provide exceptional customer service and support - Assist clients with inquiries, product information, and issue resolution - Collaborate with internal teams to ensure client needs are met efficiently and effectively - Analyze client feedback and provide suggestions for improvement - Maintain accurate records of client interactions and transactions - Stay up-to-date on company products and services to provide accurate information to clients - Participate in training and professional development opportunities to enhance skills and knowledge

Requirements: - Strong communication skills, both written and verbal - Ability to adapt to different communication styles and preferences of clients - Confidence in dealing with clients in a professional and courteous manner - Strong analytical skills to identify trends and patterns in client interactions - Attention to detail to ensure accurate and thorough record-keeping - Ability to work independently and as part of a team - Proficiency in Microsoft Office and other relevant software applications

Personality Traits: - Adaptable - Confident

Soft Skills: - Analysis - Attention to detail

Benefits: - Free food - Relocation allowance - Free accommodation

Working Environment: As an Online Client Relations Representative at Sandvik, you will have the opportunity to collaborate with colleagues from around the world, fostering a global village mentality. This diverse and inclusive working environment provides a unique opportunity for professional growth and development.

Equal Opportunity Statement: Sandvik is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Deadline to apply: 2024-06-29

Join Sandvik as an Online Client Relations Representative and start your journey towards a rewarding and fulfilling career in client relations. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.