Online Client Service Assistant

Job Description:

Skanska, a leading construction and development company, is seeking an Online Client Service Assistant to join our team in Göteborg, Sweden. As an Associate Level position, this part-time role requires a minimum of 2 years of experience in client service or a related field. We are looking for a confident and energetic individual who possesses strong creativity and people management skills.

Responsibilities: - Provide online customer service to clients through various communication channels, including email, live chat, and social media - Assist clients with inquiries, concerns, and feedback, ensuring a positive and professional experience - Manage client accounts and maintain accurate records of interactions and transactions - Collaborate with internal teams to address client needs and resolve any issues promptly - Stay up to date on company products, services, and promotions to effectively communicate with clients - Assist in developing and implementing online client service strategies to improve efficiency and customer satisfaction

Requirements: - 2 years of experience in client service or a related role - Confident and energetic personality - Strong creativity and people management skills - Excellent communication and interpersonal abilities - Proficiency in using online customer service platforms and tools - Ability to prioritize tasks and manage time effectively - Fluency in Swedish and English is preferred

Benefits: - Medical coverage - Company transportation - Gym membership

Working Environment: At Skanska, we strive to cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We value creativity, innovation, and teamwork, providing opportunities for growth and development within the company.

Equal Opportunity Statement: Skanska is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome all qualified applicants regardless of race, gender, religion, sexual orientation, or disability.

Deadline to apply: July 4, 2024

If you meet the requirements and are passionate about providing exceptional online client service, we encourage you to apply for this exciting opportunity with Skanska in Göteborg, Sweden.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.