Online Client Support Representative

Voi Technology is seeking a dedicated Online Client Support Representative to join our team in Sollentuna, Stockholms Län, SE. As an Entry Level position, no prior experience is required, making this the perfect opportunity for individuals looking to kickstart their career in the tech industry.

Responsibilities: 1. Provide excellent customer service through online channels such as emails, live chat, and social media platforms. 2. Respond to inquiries and troubleshoot issues in a timely and professional manner. 3. Assist clients with account management, billing inquiries, and other related tasks. 4. Collaborate with other team members to ensure a seamless customer experience. 5. Utilize company resources to effectively address client needs and escalate issues when necessary.

Requirements: 1. Reliable and adaptable personality traits to thrive in a fast-paced environment. 2. Strong project management skills to handle multiple tasks simultaneously. 3. Ability to adapt to changing situations and provide innovative solutions. 4. Excellent communication skills, both written and verbal. 5. Proficiency in English and Swedish languages. 6. Basic computer skills and familiarity with online communication tools. 7. A passion for customer service and a willingness to go above and beyond to help clients.

Benefits: - Company transportation for work-related travel - Disability insurance to ensure financial security - Employee discounts on Voi Technology products and services

Working Environment: At Voi Technology, we believe in encouraging calculated risk-taking to drive innovation and progress. Our team fosters a collaborative and supportive environment where individuals are empowered to make a difference and contribute to our success.

Deadline to Apply: June 29, 2024

Equal Opportunity Statement: Voi Technology is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other legally protected status. We are committed to creating a diverse and inclusive workplace where everyone is valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.