Online Customer Support Associate

Job Description:

We are currently seeking a highly motivated and resilient Online Customer Support Associate to join our team at Haglöfs in Uppsala, SE. This part-time entry-level position does not require any previous experience, making it a great opportunity for individuals looking to start their career in customer support.

Responsibilities: - Provide excellent customer service via online platforms such as email, chat, and social media - Respond to customer inquiries, resolve issues, and provide product information - Process customer orders and returns efficiently and accurately - Collaborate with other departments to ensure customer satisfaction - Maintain a high level of attention to detail in all customer interactions - Demonstrate leadership skills in guiding customers towards solutions and making recommendations

Requirements: - Motivated and resilient individual who thrives in a fast-paced environment - Strong attention to detail and ability to prioritize tasks effectively - Excellent communication skills, both written and verbal - Ability to work well independently and as part of a team - Basic computer skills and proficiency in Microsoft Office Suite - Knowledge of outdoor apparel and equipment is a plus, but not required

Benefits: - Gym membership to encourage a healthy lifestyle - Company transportation for convenience and sustainability - Dental insurance for added peace of mind

Working Environment: At Haglöfs, we value curiosity and encourage questioning to fuel innovation and growth. We provide a supportive and collaborative work environment where your ideas are heard and valued.

Deadline to Apply: June 12, 2024

Equal Opportunity Statement: Haglöfs is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.